Methods of ordering your Repeat Prescriptions
If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:
- Via the NHS App – This is our preferred method. Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
- AccuRx Message – Click here and select “I have an admin query“
- SystmOnline – Click here to use our online system
- By repeat slip or on paper – You can put your request in on paper by dropping it through the letterbox.
We do not accept repeat medication requests over the phone.
NHS Login
Non-urgent advice: Patient Notice
Please remember to put your requests in early as we require 2 working days for prescriptions to be processed, excluding weekends and Bank Holidays.
It is 5 working days for dispensed items 2 working days for pharmacist requests.
Controlled Drug Collection times are Monday to Friday between 9:30 am to12:00 pm and 2:30 pm to 4:30 pm.
Dispensary Opening Hours
| Prescription Collection | Phone calls | |
|---|---|---|
| Doddington | 8.30am-12pm 2.30pm-6pm | 10am-12pm 2.30-4pm |
| Manea | 8.30am-12pm 2.30pm-6pm | 10am-12pm 2.30-4pm |
| Rainbow | 8.30am-12pm 2.30pm-6pm | 10am-12pm 2.30-4pm |
| Wimblington | 8.30am-12pm 2.30pm-6pm | 10.30am – 1pm |
To order a medication that is not on repeat prescription
- Use our online system, AccuRx
- Post a written request including your name, date of birth and address in the box at the surgery.
- In an emergency contact the surgery by telephone.
About Pharmacists
Pharmacists can provide health advice at any time. They can offer help on everyday illnesses such as coughs and colds and they are able to answer any questions you may have about prescribed medication or medication you buy over the counter. A pharmacist can also give advice on a range of health topics such as asthma, healthy eating or giving up smoking.
Some pharmacists do have private areas where you can talk in confidence. You can watch this video to find out more about what a pharmacist can offer.
If you are prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a new free scheme called the New Medicine Service (NMS). You can click here to watch a video about this service.
HRT Pre-Payment Certificate
The HRT PPC is available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Medication Reviews
Patients on repeat medication may be asked to see a doctor, clinical pharmacist or practice nurse at least once a year to review medication.
You will be notified if you need to make an appointment.
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.