Methods of ordering your Repeat Prescriptions

If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:

  • Via the NHS App – This is our preferred method. Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
  • AccuRx MessageClick here and select “I have an admin query
  • SystmOnlineClick here to use our online system
  • By repeat slip or on paper – You can put your request in on paper by dropping it through the letterbox.

We do not accept repeat medication requests over the phone.

Non-urgent advice: Patient Notice

Please remember to put your requests in early as we require 2 working days for prescriptions to be processed, excluding weekends and Bank Holidays. 

It is 5 working days for dispensed items 2 working days for pharmacist requests.

Controlled Drug Collection times are Monday to Friday between 9:30 am to12:00 pm and 2:30 pm to 4:30 pm.

Dispensary Opening Hours

Prescription CollectionPhone calls
Doddington8.30am-12pm  2.30pm-6pm10am-12pm  2.30-4pm
Manea8.30am-12pm  2.30pm-6pm10am-12pm  2.30-4pm
Rainbow8.30am-12pm  2.30pm-6pm10am-12pm  2.30-4pm
Wimblington8.30am-12pm  2.30pm-6pm10.30am – 1pm

To order a medication that is not on repeat prescription

About Pharmacists

Pharmacists can provide health advice at any time.  They can offer help on everyday illnesses such as coughs and colds and they are able to answer any questions you may have about prescribed medication or medication you buy over the counter.  A pharmacist can also give advice on a range of health topics such as asthma, healthy eating or giving up smoking.

Some pharmacists do have private areas where you can talk in confidence.   You can watch this video to find out more about what a pharmacist can offer.

If you are prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a new free scheme called the New Medicine Service (NMS).  You can click here  to watch a video about this service.

HRT Pre-Payment Certificate

The HRT PPC is available to buy in one single payment online at, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.

Before buying an HRT PPC, you should check if:

Medication Reviews

Patients on repeat medication may be asked to see a doctor, clinical pharmacist or practice nurse at least once a year to review medication.

You will be notified if you need to make an appointment.

Prescription charges

These charges apply in England only.   In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 3-month PPC: £31.25
  • 12-month prepayment certificate (PPC): £111.60

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.