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The Fenland Group would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here https://app.doctorlink.com/fenlandgrouppractice/register

For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.

If your outcome indicates that an appointment is required, you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

 The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

GDPR

On 25 May 2018, the General Data Protection Regulation (GDPR)  will be enforced across Europe, including the UK. The law exists to give people better control over what organisations can do with their data. To comply with this legislation FGP has produced a Privacy Notice which tells you how we use the information we hold about you. You will find this Privacy Notice in the GDPR section of the website where we will also be adding further updates and policies.

New Prescription Services

Over the next few months we will be changing the way we handle repeat prescription requests, and it will be EASIER for you.  Please see the prescriptions page for more details.

OVER THE COUNTER MEDICATIONS

** We are being encouraged to ask you to buy certain cheaper medicines and creams over the counter e.g. antihistamine, painkillers (including gels), antacids, decongestants, cough and cold treatments**

REGISTER FOR ON LINE ACCESS TO YOUR RECORDS

This can enable you to book appointments, order repeat medications, access blood test results and allow further access to your records.

You can download an application form from the website or collect a form from Reception.

NEXT OF KIN DETAILS

We encourage all patients to provide us with next of kin details which we can record in your medical notes. Please advise Reception of the names and contact details where possible or email them to reception.rainbowsurgery@nhs.net

Next Of Kin Form

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